|Author||Chris Ernst and Donna Chrobot-Mason|
Powered by a decade of global research and practice by the top-ranked Center for Creative Leadership (CCL), this book will introduce you to practical tools and tactics to apply the 6 boundary spanning practices that occur at the nexus where groups collide, intersect, and link:
|Foreword by Marian N. Ruderman||xv|
|PART 1 The Forces That Pull Us Apart And Bring Us Together||15|
|Chapter 1: The Shifting Leadership Landscape||17|
|Chapter 2: Us And Them: Why Identity Matters||40|
|Chapter 3: Intergroup Boundaries: The Great Divide||57|
|PART 2 Managing Boundaries||81|
|Chapter 4: Buffering: Creating Safety||84|
|Chapter 5: Reflecting: Fostering Respect||104|
|PART 3 Forging Common Ground||127|
|Chapter 6: Connecting: Building Trust||130|
|Chapter 7: Mobilizing: Developing Community||150|
|PART 4 Discovering New Frontiers||169|
|Chapter 8: Weaving: Advancing Interdependence||172|
|Chapter 9: Transforming: Enabling Reinvention||190|
|PART 5 The Nexus Effect||219|
|Chapter 10: The Nexus Effect and You||221|
|Epilogue: Toward An Interdependent, Collaborative Future||247|
|Appendix A: About the Research||255|
|Appendix B: Boundary Spanning Leadership Summary Table||269|
|Appendix C: Where To Go Next: CCL Resources For Boundary Spanning Leadership||273|
Orders are shipped every weekday, with the exception of U.S. holidays. If you place your order:
Before 1:00 pm EST Monday through Friday and:
Select ground economy or expedited shipping: We will make every attempt to ship your order out the same day.
Select United States Post Office (USPS) shipping: We strive to ship your order the next business day.
After 1:00 pm EST Monday through Friday, or over a weekend, or on a U.S. holiday:
We will make every attempt to ship your order out the next business day.
Circumstances may occasionally delay these processes. If your order is urgent (priority, overnight), or you have questions about bulk order shipping rates, contact our Client Development & Experience team at +1 336 545 2810.