This course prepares facilitators to deliver our Step Up to Conflict workshop, which also requires purchasing a Step Up to Conflict Workshop Participant Kit for each participant. Each participant kit includes a single-use user license, and purchase is required for each participant every time the content is delivered.
About the Step Up to Conflict Workshop
Conflict is a natural occurrence. Whenever people come together, they bring different experiences, perspectives, opinions, and motives. While these differences are a driver of successful outcomes, they can also give rise to disagreements. While many people feel uncomfortable with conflict and may choose to avoid it, there are many other options to explore and consider that can result in positive outcomes.
Participants in this conflict resolution workshop will gain insight into how their own values and emotions connect to conflict and learn 7 specific approaches that enable a constructive response to conflict.
Facilitator Course Contents
Each workshop facilitator course contains:
- Introductory videos
- Facilitator guides and slide deck
- Promotional, evaluation, and certificate templates
- Sample participant workbook
- Workshop preparation checklist and best practices guides
- Instructional videos for using the materials and delivering the workshop
- Further reading on the workshop topic
