Step Up to Conflict Workshop Participant Kit

In stock
Only %1 left
SKU
791-page
$125.00

This conflict resolution kit may only be used by facilitators who have completed our Step Up to Conflict Workshop Facilitator Course. Each participant kit includes a single-use user license, and purchase is required for each participant every time the content is delivered.

About the Step Up to Conflict Workshop   

Conflict is a natural occurrence. Whenever people come together, they bring different experiences, perspectives, opinions, and motives. While these differences are a driver of successful outcomes, they can also give rise to disagreements. While many people feel uncomfortable with conflict and may choose to avoid it, there are many other options to explore and consider that can result in positive outcomes.

Participants in this workshop will gain insight into how their own values and emotions connect to conflict and learn about 7 specific approaches that enable a constructive response to conflict.  

Participant Kit Options

  • You can use our physical or digital kits for both live online and in-person workshop delivery.
    • Physical kits are printed and shipped to you. Shipping fees apply.
    • Digital kits are accessed online; no shipping is required. 
  • Each participant kit contains: 
    • Participant workbook and supporting materials 
    • CCL signature pen (physical kits only) 
Buy More, Save More - Click for quantity discounts

Workshop Learning Outcomes      

After completing the workshop, participants will be better able to:   

  • Identify the role of conflict at work ​
  • Understand the impact of emotions and values on conflict ​
  • Implement the 7 Constructive Responses to Conflict ​
  • Apply what they’ve learned to real-life conflict challenges 

 

Quick Facts

  • Audience​: All levels​
  • Duration​: Approximately 4 hours in length. Options for delivery in 1 or 2 sessions are available.​
  • Modality​: In person or live online
  • Suggested​ Class Size​: Min. 12 / max. 24​
  • Delivery Requirements​: No participant pre-work, ​no certification required​
  • Competencies Covered​: Conflict Resolution, Confronting Problem Employees, Problems With Interpersonal Relationships

How Digital Participant Kits Work

  • Digital workshop participant kits can be used for live online or in-person delivery.
  • The digital kits are licensed through CCL's Leadership Accelerator platform and are managed and assigned through an administrator account. 
  • Within one business day of purchase, you'll receive an email notification from Center for Creative Leadership to confirm that the kits have been added to your administrator account and are ready to use. (Depending on personal/organizational filters, it may be directed to a junk mailbox folder.)
  • If you are a new user to CCL’s Leadership Accelerator, you'll receive an email invitation to the platform, with instructions for getting started, from the same email address. 

Explore more workshop topics to create a personalized learning journey for your leaders.

Shipping & Returns:

  • Orders are shipped every weekday, with the exception of U.S. holidays. If you place your order:

    • Before 1:00 pm EST Monday through Friday and:

      • Select ground economy or expedited shipping: We will make every attempt to ship your order out the same day.

      • Select United States Post Office (USPS) shipping: We strive to ship your order the next business day.

    • After 1:00 pm EST Monday through Friday, or over a weekend, or on a U.S. holiday:

      • We will make every attempt to ship your order out the next business day.

    • Circumstances may occasionally delay these processes. If your order is urgent (priority, overnight), or you have questions about bulk order shipping rates, contact our Client Development & Experience team at +1 336 545 2810.

  • Returns require an authorization code. To initiate a return, contact our Client Development & Experience team at +1 336 545 2810.

See more shipping information and instructions for making returns.

CCL © 2024 / All Rights Reserved