Leveraging the Impact of 360-Degree Feedback, Second Edition
The second edition of Leveraging the Impact of 360-Degree Feedback is updated to include advances in the field during the past 10 years.
The second edition of Leveraging the Impact of 360-Degree Feedback is updated to include advances in the field during the past 10 years.
Author | John Fleenor, Sylvester Taylor, Craig Chappelow |
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Publisher | Berrett-Koehler |
In addition to revising the treatment of each topic in the chapters, we've added 4 new chapters: Using 360-degree Feedback for Talent Management, Factors Affecting the Validity of 360-degree Feedback, Avoiding Common Pitfalls of 360-degree Feedback, and a dedicated chapter on the Future of Leader Assessment, which is a current stream of research at CCL.
Foreword by Cynthia D. McCauley | vii |
Introduction | 1 |
Chapter 1: Purposes and Uses of 360-degree Feedback | 6 |
Chapter 2: Using 360-degree Feedback for Talent Management |
22 |
Chapter 3: Characteristics of 360-degree Feedback Process |
30 |
Chapter 4: Implementing 360-degree Feedback | 42 |
Chapter 5: Facilitating 360-degree Feedback | 64 |
Chapter 6: Factors Affecting the Validity of 360-degree Feedback |
72 |
Chapter 7: Why 360-degree Feedback Processes Fail |
88 |
Chapter 8: The Future of 360-degree Feedback |
98 |
Appendix A: Benchmarks for Managers Orientation Template | 105 |
Appendix B: Benchmarks for Managers Feedback Workshop Template | 113 |
Glossary | 121 |
References | 125 |
Recommended Resources | 133 |
Acknowledgments | 139 |
Index | 141 |
About the Authors | 147 |
About the Center for Creative Leadership | 151 |
About the Center for Creative Leadership’s Assessment Certification Workshop | 153 |
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