The second edition of Leveraging the Impact of 360-Degree Feedback is updated to include advances in the field during the past 10 years.
| Author | John Fleenor, Sylvester Taylor, Craig Chappelow |
|---|---|
| Publisher | Berrett-Koehler |
In addition to revising the treatment of each topic in the chapters, we've added 4 new chapters: Using 360-degree Feedback for Talent Management, Factors Affecting the Validity of 360-degree Feedback, Avoiding Common Pitfalls of 360-degree Feedback, and a dedicated chapter on the Future of Leader Assessment, which is a current stream of research at CCL.
| Foreword by Cynthia D. McCauley | vii |
| Introduction | 1 |
| Chapter 1: Purposes and Uses of 360-degree Feedback | 6 |
| Chapter 2: Using 360-degree Feedback for Talent Management |
22 |
| Chapter 3: Characteristics of 360-degree Feedback Process |
30 |
| Chapter 4: Implementing 360-degree Feedback | 42 |
| Chapter 5: Facilitating 360-degree Feedback | 64 |
| Chapter 6: Factors Affecting the Validity of 360-degree Feedback |
72 |
| Chapter 7: Why 360-degree Feedback Processes Fail |
88 |
| Chapter 8: The Future of 360-degree Feedback |
98 |
| Appendix A: Benchmarks for Managers Orientation Template | 105 |
| Appendix B: Benchmarks for Managers Feedback Workshop Template | 113 |
| Glossary | 121 |
| References | 125 |
| Recommended Resources | 133 |
| Acknowledgments | 139 |
| Index | 141 |
| About the Authors | 147 |
| About the Center for Creative Leadership | 151 |
| About the Center for Creative Leadership’s Assessment Certification Workshop | 153 |
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