What's in the Facilitator Kit:
- Facilitator guide — for both live online and face-to-face delivery
- Flash drive with facilitator tools — slide deck, support videos, internal marketing templates
- Visual Explorer® facilitator guide and deck of 216 cards
- 3 SBI posters
- CCL deluxe messenger bag
- Participant workbook (for reference)
Note: This is not a stand-alone item. Facilitation of CCL workshops requires the purchase of a participant kit for each individual participant. Participant kits are for those who have ordered the Feedback That Works workshop facilitator kit and require additional participant kits. Each participant kit includes a single-use user license, and purchase is required for each participant every time the content is delivered.
Feedback That Works: How to Build and Deliver Your Message
How do we confidently give each other direct, honest and timely feedback without emotion or judgment to achieve our goals?
Feedback That Works teaches our simple, powerful, and effective feedback model that enables your employees to give and receive focused, productive feedback. And we know when employees improve their ability to be this specific and direct, the person receiving that feedback will be more motivated to take actions that improve performance.
Participants will learn how to:
- Understand the need for providing feedback in the workplace
- Provide effective feedback using Situation-Behavior-Impact (SBI) language
- Practice delivering and receiving feedback using CCL’s feedback model
- Review common mistakes in delivering feedback
- Create a plan of action for more effectively delivering feedback to others
Please contact your CCL representative to order this kit in additional languages.