This workshop teaches our simple, powerful, and effective feedback model, which enables your employees to give and receive focused, productive feedback.
Participants will learn how to:
- Understand the need for providing feedback in the workplace
- Provide effective feedback using Situation-Behavior-Impact (SBI) language
- Practice delivering and receiving feedback using CCL’s feedback model
- Review common mistakes in delivering feedback
- Create a plan of action for more effectively delivering feedback to others
Requires a participant kit for each participant, sold separately.