Critical Reflections: How Groups Can Learn from Success and Failure

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Certain key events have the potential to teach lasting lessons. You can use the Critical Reflections process to help your group learn these lessons.

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Author Chris Ernst and Andre Martin
ISBN 978-1-882197-93-4
Publisher CCL Press
Guidebooks Ideas Into Action Guidebook

When people work together over time, certain key events stand out as having the potential to teach lasting lessons for the future.

Leaders can use the Critical Reflections process to help their groups learn these lessons, whether the key event was a great success or a wretched failure. The goal is to affect future outcomes in similar situations: either to repeat the current success or to avoid repeating the same mistake.

Table of Contents

Critical Reflections: How Groups Can Learn from Success and Failure, CCL Press, 2006
Leading with Critical Reflections  
First Things First
Identify the Key Event
Allocate Time and Space
Prepare to Orient Your Group
 
The Basic Process
Exploring
Reflecting
Projecting
 
Advanced Options
Activities for Exploring
Activities for Reflecting
Activities for Projecting
Other Activities
 
Leadership and Organizational Learning  
Suggested Readings  
Chapter 2: What Is Crisis Leadership? 11
Background  
Key Point Summary  

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