| List of Figures, Tables, and Exhibits |
xiii |
| Foreword: Series Editor |
xvii |
| Foreword: A Senior HR Executive Perspective |
xxi |
| Foreword: A Senior Line Executive Perspective |
xxv |
| Acknowledgments |
xxvii |
| The Contributors |
xxxi |
| Section I: Introduction |
1 |
| 1 Experience-Driven Leadership Development: Surveying the Terrain |
3 |
| Morgan W. McCall, Jr., and Cynthia D. McCauley |
|
| Section II: Putting Experience at the Center of Talent Development Systems |
17 |
| 2 Building Leadership Breadth at Eaton Corporation |
19 |
| Connie Wayne |
|
| 3 Developing a Pipeline of Internal Leadership Talent at 3M |
42 |
| Karen B. Paul, Cindy Johnson, and Kathie Karls |
|
| 4 Developing Leaders at All Levels at Yum! Brands |
64 |
| J. Tim Galbraith and Jim Howard |
|
| 5 Experience-Based Development: Building a Foundation at Kelly Services |
93 |
| Brad Borland, Terry Hauer, and Laura Ann Preston-Dayne |
|
| 6 Leading from Where You Are: Driving On-the-Job Development into the Whole Organization |
114 |
| Paul R. Yost |
|
| Section III: Designing Job Experiences for Leader Development |
137 |
| 7 A Project-Based Approach to Developing High-Potential Talent in the Tata Group |
139 |
| Aditya Ahuja, Radhakrishnan Nair, and Asma Bagash |
|
| 8 Collaborative Leadership in the Intelligence Community: Joint Duty Program |
154 |
| Elizabeth B. Kolmstetter |
|
| 9 Advancing Strategic Work and Accelerating Leadership Talent at GlaxoSmithKline |
188 |
| Kim Lafferty and Steve Chapman |
|
| 10 Developing IBM Leaders Through Socially Responsible Service Projects |
205 |
| Vicki L. Flaherty and Mathian Osicki |
|
| 11 Using Part-Time Assignments to Broaden the Senior Leadership Pipeline at Genentech |
228 |
| Nisha Advani |
|
| 12 An Indian Experience of Leader Development: The Fire of Experience and Krishna-Arjuna Coaching |
250 |
| P. V. Bhide, Meena Surie Wilson, Rajeev Kakkar, and Dilep Misra |
|
| 13 Virtual Reality and Leadership Development |
278 |
| Randall W. Hill, Jr. |
|
| Section IV: Maximizing Learning from Experience |
305 |
| 14 Formal Development Enhances Learning from Experience at Microsoft |
307 |
| Lori Homer |
|
| 15 Experience-Based First-Line Manager Development at HEINEKEN |
331 |
| Mary Mannion Plunkett and Dagmar Daubner |
|
| 16 Turning Experience into Expertise: The Everyday Learning Disciplines for Leaders |
355 |
| Jeffrey J. McHenry and D. Douglas McKenna |
|
| 17 Catalytic Converters: How Exceptional Bosses Develop Leaders |
396 |
| Morgan W. McCall, Jr., and Jeffrey J. McHenry |
|
| Section V: Conclusion |
423 |
| 18 Putting Experience at the Heart of Leader Development: Concluding Thoughts |
425 |
| Cynthia D. McCauley and Morgan W. McCall, Jr. |
|
| Name Index |
437 |
| Subject Index |
443 |