Social Identity: Leading with Awareness, Inclusion, and Belonging

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Social Identity: Leading with Awareness, Inclusion, and Belonging is designed to help you develop awareness and knowledge of your own social identities and those of others. 

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Author Valerie Ehrlich and Cathleen Clerkin
ISBN 978-1-64761-120-0
Publisher CCL Press
Guidebooks Guidebook

Every single one of us has multiple social identities. Some social identities might be visible, and others might be invisible. Some may be social groups we've identified with our whole lives, while others may be ones we've grown into over time. Regardless of the type, all social identities can influence how others see us, how we see others, how we connect to other individuals, and how we interpret situations and circumstances.

With a constantly evolving and increasingly diverse workforce, understanding the nuances of social identity is important and necessary, and belonging, inclusion, and respect may not happen easily or automatically. Therefore, managing and leveraging social processes has become a central aspect of leadership. Leaders and organizations who do not understand this — who cannot understand the role that identity plays in their workplace and work to span identity differences or create new identities — will not be effective.

Social Identity: Leading with Awareness, Inclusion, and Belonging is designed to help you develop awareness and knowledge of your own social identities and those of others. This, in turn, will help you cultivate inclusive work environments where all employees feel a firm sense of belonging and can show up as their whole selves.

Table of Contents:

Social Identity: Leading with Awareness, Inclusion, and Belonging, CCL Press, 2026
Why Leaders Need to Understand Social Identity 1
Who We Are: Self-Concept, Personal Identity, and Social Identity 8
The Power of Social Identities at All Leadership Levels 11
Leading Self 17
Leading Others 25
Leading Organizations and Communities 36
Conclusion 44
Glossary 46
Endnotes 49
Additional Sources/Further Reading 51

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