Leveraging the Impact of 360-Degree Feedback, Second Edition

In stock
Only %1 left
SKU
2499-book
SGD 0.00

The second edition of Leveraging the Impact of 360-Degree Feedback is updated to include advances in the field during the past 10 years.

More Information
Author John Fleenor, Sylvester Taylor, Craig Chappelow
Publisher Berrett-Koehler

In addition to revising the treatment of each topic in the chapters, we've added 4 new chapters: Using 360-degree Feedback for Talent Management, Factors Affecting the Validity of 360-degree Feedback, Avoiding Common Pitfalls of 360-degree Feedback, and a dedicated chapter on the Future of Leader Assessment, which is a current stream of research at CCL.

Table of Contents

Leveraging the Impact of 360-Degree Feedback, Second Edition, Berrett-Koehler, 2020

Foreword by Cynthia D. McCauley vii
Introduction 1
Chapter 1: Purposes and Uses of 360-degree Feedback 6
Chapter 2: Using 360-degree Feedback for Talent Management 
22
Chapter 3: Characteristics of 360-degree Feedback Process 
30
Chapter 4: Implementing 360-degree Feedback  42
Chapter 5: Facilitating 360-degree Feedback  64
Chapter 6: Factors Affecting the Validity of 360-degree Feedback 
72
Chapter 7: Why 360-degree Feedback Processes Fail 
88
Chapter 8: The Future of 360-degree Feedback 
98
Appendix A: Benchmarks for Managers Orientation Template 105
Appendix B: Benchmarks for Managers Feedback Workshop Template 113
Glossary 121
References 125
Recommended Resources 133
Acknowledgments 139
Index 141
About the Authors 147
About the Center for Creative Leadership 151
About the Center for Creative Leadership’s Assessment Certification Workshop  153

VitalSource Bookshelf® lets you enjoy a seamless reading experience across devices, online or offline, with notes and highlights that sync automatically.

Learn more about all the great features of Bookshelf.

Upon purchasing your CCL eBook, you will receive an email with instructions on creating a Bookshelf account and your eBook redemption code. Your eBook will be linked to your Bookshelf account so that you can access it on your devices anywhere, anytime. Learn more.

You can can login to Bookshelf anytime at https://cclbookshelf.vitalsource.com


Need to access your books without a web connection? Just download them to your laptop, tablet or smartphone and login with the email and password you used to create your Bookshelf account. You can download books on up to 2 computers and 2 mobile devices at a time.

Important Things to Know:

  • You create a Bookshelf account with the purchase of your first eBook. The account is a free and a nonintrusive way of identifying you and your purchases on Bookshelf.
  • If you experience any issues with Bookshelf, please contact the Bookshelf Support Team at 1-855-200-4146 or visit support.vitalsource.com.

NOTE: Any eBook purchased prior to September 2016 that you accessed in Adobe Digital Editions can be download again by logging into your CCL account and going to the "My Account" option in the top-right corner, then selecting the "My Orders" tab; find the date on which you ordered the eBook, open the order, and find the download link.

Shipping & Returns:

  • Orders are shipped every weekday, with the exception of U.S. holidays. If you place your order:

    • Before 1:00 pm EST Monday through Friday and:

      • Select ground economy or expedited shipping: We will make every attempt to ship your order out the same day.

      • Select United States Post Office (USPS) shipping: We strive to ship your order the next business day.

    • After 1:00 pm EST Monday through Friday, or over a weekend, or on a U.S. holiday:

      • We will make every attempt to ship your order out the next business day.

    • Circumstances may occasionally delay these processes. If your order is urgent (priority, overnight), or you have questions about bulk order shipping rates, contact our Client Development & Experience team at +1 336 545 2810.

  • Returns require an authorization code. To initiate a return, contact our Client Development & Experience team at +1 336 545 2810.

See more shipping information and instructions for making returns.

Write Your Own Review
You're reviewing:Leveraging the Impact of 360-Degree Feedback, Second Edition
© Copyright 2022, Center for Creative Leadership. All rights reserved.