A comprehensive 360-degree assessment for middle-to upper-level managers that measures 16 competencies critical for success, as well as 5 possible career derailers. Paired with CCL Compass™ — a cutting-edge online tool that brings data to life — managers can identify personal areas that need strengthening and then instantly pursue effective strategies based on work experiences as well as confront possible career-stalling problems.
VitalSource Bookshelf® lets you enjoy a seamless reading experience across devices, online or offline, with notes and highlights that sync automatically.
Learn more about all the great features of Bookshelf.
Upon purchasing your CCL eBook, you will receive an email with instructions on creating a Bookshelf account and your eBook redemption code. Your eBook will be linked to your Bookshelf account so that you can access it on your devices anywhere, anytime. Learn more.
Need to access your books without a web connection? Just download them to your laptop, tablet or smartphone and login with the email and password you used to create your Bookshelf account. You can download books on up to 2 computers and 2 mobile devices at a time.
You create a Bookshelf account with the purchase of your first eBook. The account is a free and a nonintrusive way of identifying you and your purchases on Bookshelf.
If you experience any issues with Bookshelf, please contact the Bookshelf Support Team at 1-855-200-4146 or visit support.vitalsource.com.
NOTE: Any eBook purchased prior to September 2016 that you accessed in Adobe Digital Editions can be download again by logging into your CCL account and going to the "My Account" option in the top-right corner, then selecting the "My Orders" tab; find the date on which you ordered the eBook, open the order, and find the download link.
Orders are shipped every weekday, with the exception of U.S. holidays. If you place your order:
Before 1:00 pm EST Monday through Friday and:
Select ground economy or expedited shipping: We will make every attempt to ship your order out the same day.
Select United States Post Office (USPS) shipping: We strive to ship your order the next business day.
After 1:00 pm EST Monday through Friday, or over a weekend, or on a U.S. holiday:
We will make every attempt to ship your order out the next business day.
Circumstances may occasionally delay these processes. If your order is urgent (priority, overnight), or you have questions about bulk order shipping rates, contact our Client Development & Experience team at +1 336 545 2810.
Returns require an authorization code. To initiate a return, contact our Client Development & Experience team at +1 336 545 2810.
