Active Listening: Improve Your Ability to Listen and Lead

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Listening well is an essential component of good leadership, and you can become a more effective listener and leader by learning the skills of active listening. 

More Information
Author Michael Hoppe
Publisher CCL Press
Guidebooks Guidebook

When you practice active listening, working relationships become more solid, based on trust, respect, and honesty.

Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders.

Table of Contents:

Active Listening: Improve Your Ability to Listen and Lead, CCL Press, 2006
Listening and Leadership 7
The Active Listening Skill Set 12
Barriers to Active Listening 18
How to Improve Your Listening Skills 21
Leading with Active Listening 28
Suggested Readings 29
Background 30
Key Point Summary 31

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