Listening well is an essential component of good leadership, and you can become a more effective listener and leader by learning the skills of active listening.
| Author | Michael Hoppe |
|---|---|
| Publisher | CCL Press |
| Guidebooks | Guidebook |
When you practice active listening, working relationships become more solid, based on trust, respect, and honesty.
Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders.
| Listening and Leadership | 7 |
| The Active Listening Skill Set | 12 |
| Barriers to Active Listening | 18 |
| How to Improve Your Listening Skills | 21 |
| Leading with Active Listening | 28 |
| Suggested Readings | 29 |
| Background | 30 |
| Key Point Summary | 31 |
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