Workshop Kits

This workshop provides tools and skills to make it easier to learn and practice effective listening. By learning specifically what to do (or avoid doing) to be a better listener, you can encounter fewer misunderstandings, resolve more conflicts, and waste less time.

Participants of this professional listening training will learn how to:

• Listen effectively
• Know specifically what to do or to avoid doing to be a better listener
• Avoid misunderstandings and wasted time
• Use your superpower of listening to understand to resolve conflicts

Requires a participant kit for each participant, sold separately.

This workshop provides tools and skills to make it easier to learn and practice effective listening. By learning specifically what to do (or avoid doing) to be a better listener, you can encounter fewer misunderstandings, resolve more conflicts, and waste less time.

Participants will learn how to:

• Listen effectively
• Know specifically what to do or to avoid doing to be a better listener
• Avoid misunderstandings and wasted time
• Use your superpower of listening to understand to resolve conflicts

Requires a facilitator kit, sold separately.

The Step Up to Conflict workshop is developed by the Center for Creative Leadership (CCL®) in collaboration with the Eckerd College Leadership Development Institute, a valued partner of CCL for over 30 years. We believe that:

• Conflict is inevitable: When people work together they bring differing perspectives, opinions and motives that can lead to conflict.
• Conflict is not always bad: Many conflicts — when handled properly — can create an atmosphere of creativity and innovation.
• Effective conflict resolution skills can be learned in this workshop: While natural ability is helpful, we know these skills can be effectively developed and improved.
• Mobilizing reframes boundaries to develop community.
• Weaving interlaces boundaries to advance interdependence.
• Transforming cross-cuts boundaries to enable reinvention.

Requires a participant kit for each participant, sold separately.

The Step Up to Conflict workshop is developed by the Center for Creative Leadership (CCL®) in collaboration with the Eckerd College Leadership Development Institute, a valued partner of CCL for over 30 years. We believe that:

• Conflict is inevitable: When people work together they bring differing perspectives, opinions and motives that can lead to conflict.
• Conflict is not always bad: Many conflicts — when handled properly — can create an atmosphere of creativity and innovation.
• Conflict management skills can be learned: While natural ability is helpful, we know these skills can be effectively developed and improved.
• Mobilizing reframes boundaries to develop community.
• Weaving interlaces boundaries to advance interdependence.
• Transforming cross-cuts boundaries to enable reinvention.

Requires a facilitator kit, sold separately.

This workshop kit equips your leaders with the knowledge, skills, and tools to effectively deliver talent conversations with employees about performance.

Participants will learn how to:

• Follow the ACS model as a strategy to prepare to have a talent conversation.
• Leverage the ABC model to demonstrate behaviors necessary to effectively conduct a talent conversation.
• Discover their strengths and areas for opportunities in their coaching style.
• Have better conversations.

Requires a participant kit for each participant, sold separately.

This workshop kit equips your leaders with the knowledge, skills, and tools to effectively deliver talent conversations that engage both leaders and employees.

Participants will learn how to:

• Follow the ACS model as a strategy to prepare to have a talent conversation.
• Leverage the ABC model to demonstrate behaviors necessary to effectively conduct a talent conversation.
• Discover their strengths and areas for opportunities in their coaching style.
• Have better conversations.

Requires a facilitator kit, sold separately.